(Frequently Asked Questions)

FAQs

Services & Process

What services do you offer?

We’re a full-service digital marketing partner. Our core services include SEO, SEA, social media advertising, programmatic and display ads, email marketing, marketing automation, web design and development, web analytics, and conversion rate optimisation. We also provide digital strategy, dashboards, and funnel optimisation.

Can I hire you for just one service?

Yes. While many clients work with us as their all-in-one team, we also take on focused projects, like rebuilding your website, managing your ad campaigns, or improving your SEO performance.

Do you offer content creation?

Absolutely, but with a focus on strategy and optimisation. We help brands fine-tune their existing marketing materials to perform better across channels — from adapting ad copy to platform specifications, to crafting SEO-optimised blog posts and landing page content. While we’re not a full-service creative agency developing new campaign concepts, colors, or designs, we can make changes to your existing content.

What industries do you work with?

We’ve worked with both B2B and B2C clients across SaaS, Consultancy, eCommerce, non-profits, B2B services, FMCG, education, healthcare, events, and more. If you care about performance, we can probably help.

Pricing & Timelines

How much do your services cost?

Our pricing is tailored to your scope and goals. Ongoing monthly retainers for multi-channel growth start around €2,500/month. We’ll give you a clear quote after an initial discovery call. We are also working on new AI-driven online marketing services that will be priced more competitive. Feel free to have a discovery call with us to further explain the options.

Do you offer custom packages or retainers?

Yes. We design packages based on your needs, budget, and internal resources. Some clients outsource everything, while others just need support on one channel.

How long does it take to get results?

It depends on the channel. Paid ads can generate leads in days; SEO and content marketing take 3-6 months to compound; CRO and email improvements often deliver results within weeks. We’ll align on realistic expectations in your onboarding phase.

Do you offer fixed-scope projects?

Yes, we handle website builds, campaign launches, SEO audits, and dashboard implementations as one-off projects, complete with clear deliverables and timelines.

Tools, Tech & Collaboration

Which tools do you use?

Our team is fluent in a wide range of platforms and can easily adapt to your existing tech stack, or recommend the right setup to reach your goals. We have extensive experience with (but are not limited to): Google Ads, Bing Ads, Meta Ads, DV360, YouTube Ads, The Trade Desk, LinkedIn Ads, ReadPeak, GA4, GTM, Microsoft Clarity, Hotjar, Unbounce, Optimizely, Funnelytics, Zapier, Make/Integromat, Active Campaign, HubSpot, Hootsuite, Sprinklr, Smartly, Buffer, Mailchimp, Klaviyo, Semrush, Ahrefs, Google Search Console, Yoast, Calendly, Microsoft Booking, LinkedHelper, Looker Studio, Supermetrics, Shopfiy, Magento, WordPress, WooCommerce, Webflow, and more!

Will I have access to reports and dashboards?

Yes. We can provide visual dashboards so you can monitor performance anytime. You’ll always know what’s going on. The type of dashboards and reporting also depends on the services and chosen package.

How does onboarding work?

After our discovery call, proposal, signed contract and deposit payment we move into a structured onboarding phase:

We audit your current setup
Align on goals, KPIs, and timelines
Set up access and tools
We create a roadmap with planning.

This takes 1-2 weeks on average.

Who will I be working with?

It depends on the project who you will work with from the Digital Heroes team. You will have a central point of contact no matter how many services you buy from us. We are that one-stop-shop with one contact person to keep things organised for you.

(Stories by Digital Heroes)

FAQs

Yes. While many clients work with us as their all-in-one team, we also take on focused projects, like rebuilding your website, managing your ad campaigns, or improving your SEO performance.

We’ve worked with both B2B and B2C clients across SaaS, Consultancy, eCommerce, non-profits, B2B services, FMCG, education, healthcare, events, and more. If you care about performance, we can probably help.

Yes. We design packages based on your needs, budget, and internal resources. Some clients outsource everything, while others just need support on one channel.

It depends on the channel. Paid ads can generate leads in days; SEO and content marketing take 3-6 months to compound; CRO and email improvements often deliver results within weeks. We’ll align on realistic expectations in your onboarding phase.

Yes, we handle website builds, campaign launches, SEO audits, and dashboard implementations as one-off projects, complete with clear deliverables and timelines.

Yes. We can provide visual dashboards so you can monitor performance anytime. You’ll always know what’s going on. The type of dashboards and reporting also depends on the services and chosen package.

Insights, tips, and strategy for smarter digital marketing.

What is Conversion Rate Optimisation (CRO) and Why It Matters

SEO vs Google Ads: Which Strategy Is Better for Your Business?

Top 10 Digital Marketing Trends in 2026, and What To Do About Each

FAQs

Yes. While many clients work with us as their all-in-one team, we also take on focused projects, like rebuilding your website, managing your ad campaigns, or improving your SEO performance.

We’ve worked with both B2B and B2C clients across SaaS, Consultancy, eCommerce, non-profits, B2B services, FMCG, education, healthcare, events, and more. If you care about performance, we can probably help.

Yes. We design packages based on your needs, budget, and internal resources. Some clients outsource everything, while others just need support on one channel.

It depends on the channel. Paid ads can generate leads in days; SEO and content marketing take 3-6 months to compound; CRO and email improvements often deliver results within weeks. We’ll align on realistic expectations in your onboarding phase.

Yes, we handle website builds, campaign launches, SEO audits, and dashboard implementations as one-off projects, complete with clear deliverables and timelines.

Yes. We can provide visual dashboards so you can monitor performance anytime. You’ll always know what’s going on. The type of dashboards and reporting also depends on the services and chosen package.

Insights, tips, and strategy for smarter digital marketing.

What is Conversion Rate Optimisation (CRO) and Why It Matters

SEO vs Google Ads: Which Strategy Is Better for Your Business?

Top 10 Digital Marketing Trends in 2026, and What To Do About Each

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